MANDATORY CONDITIONS APPLICABLE TO ALL PREMISES LICENCES & CLUB PREMISES CERTIFICATES UNDER THE LICENSING ACT 2003
Supply of Alcohol
1. No supply of alcohol may be made under the premises licence:
(a) at a time when there is no designated premises supervisor in respect of the premises licence, or
(b) at a time when the designated premises supervisor does not hold a personal licence or his personal licence is suspended.
2. Every supply of alcohol under the premises licence must be made or authorised by a person who holds a personal licence.
Exhibition of Films
3. Where a premises licence authorises the exhibition of films, the licence must include a condition requiring the admission of children to the exhibition of any film to be restricted in accordance with this section.
4. Where the film classification body is specified in the licence, unless subsection (3)(b) applies, admission of children must be restricted in accordance with any recommendation made by that body.
5. Where-
(a) The film classification body is not specified in the licence, or
(b) The relevant licensing authority has notified the holder of the licence that this subsection applies to the film in question, admission of children must be restricted in accordance with any recommendation made by that licensing authority.
6. In this section “Children” - means persons aged under 18; and “Film classification body” means the person or persons designated as the authority under section 4 of the Video Recordings Act 1984 (c.39) (authority to determine suitability of video works for classification).
Door Supervision
7. Where a premises licence includes a condition that at specified times one or more individuals must be at the premises to carry out a security activity, that licence must include a condition that each such individual must:
(a) Be authorised to carry out that activity by a licence granted under the Private Security Industry Act 2001;
(b) Be entitled to carry out activity by virtue of section 4 of the Act.
8. But nothing in subsection (1) requires such a condition to be imposed:
(a) In respect of premises within paragraph 8(3)(a) of Schedule 2 to the Private Security Industry Act 2001 (c.12) (premises with premises licences authorising plays or films); or
(b) In respect of premises in relation to:
(i) Any occasion mentioned in paragraph 8(3)(b) or (c) of that Schedule (premises being used exclusively by club with club premises certificate, under a temporary event notice authorising plays or films or under a gaming licence), or
(ii) Any occasion within paragraph 8(3)(d) of that Schedule (occasions prescribed by regulations under that Act).
9. For the purposes of this section:
(a) “Security activity” means an activity to which paragraph 2(1)(a) of that Schedule applies, and which is licensable conduct for the purposes of that Act.
(b) Paragraph 8(5) of that Schedule (interpretation of references to an occasion) applies as it applies in relation to paragraph 8 of that Schedule.
Age Verification
10. The premises licence holder or club premises certificate holder must ensure that an age verification policy is adopted in respect of the premises in relation to the sale or supply of alcohol.
11. The designated premises supervisor in relation to the premises licence must ensure that the supply of alcohol at the premises is carried on in accordance with the age verification policy.
12. The policy must require individuals who appear to the responsible person to be under 18 years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either:
(a) a holographic mark, or
(b) an ultraviolet feature.
Permitted Price
13. A relevant person shall ensure that no alcohol is sold or supplied for consumption on or off the premises for a price which is less than the permitted price.
14. For the purpose of this condition set out in paragraph 1:
(a) ''duty'' is to be construed in accordance with the Alcoholic Liquor Duties Act 1979(6);
(b) ''permitted price'' is the price found by applying the formula- P = D + (D X V)
Where:
(i) P is the permitted price,
(ii) D is the amount of duty chargeable in relation to the alcohol as if the duty were charged on the date of the sale or supply of the alcohol, and
(iii) V is the rate of value added tax chargeable in relation to the alcohol as if the value added tax were charged on the date of the sale or supply of the alcohol;
(c) 'relevant person'' means, in relation to premises in respect of which there is in force a premises licence -
(i) the holder of the premises licence,
(ii) the designated premises supervisor (if any) in respect of such a licence, or
(iii) the personal licence holder who makes or authorises a supply of alcohol under such a licence;
(d) ''relevant person'' means, in relation to premises in respect of which there is in force a club premises certificate, any member or officer of the club present on the premises in a capacity which enables the member or officer to prevent the supply in question; and
(e) ''value added tax'' means value added tax charged in accordance with the Value Added Tax Act 1994(7).
15. Where the permitted price given by Paragraph (b) of paragraph 2 would (apart from this paragraph) not be a whole number of pennies, the price given by that sub-paragraph shall be taken to be the price actually given by that sub-paragraph rounded up to the nearest penny.
16. (1) Sub-paragraph (2) applies where the permitted price given by Paragraph (b) of paragraph 2 on a day (“the first day”) would be different from the permitted price on the next day (“the second day”) as a result of a change to the rate of duty or value added tax.
(2) The permitted price which would apply on the first day applies to sales or supplies of alcohol which take place before the expiry of the period of 14 days beginning on the second day.
Irresponsible Drink Promotions (applicable to ‘on’ & ‘off’ sales)
17. The responsible person must ensure that staff on relevant premises do not carry out, arrange or participate in any irresponsible promotions in relation to the premises.
18. In this paragraph, an irresponsible promotion means any one or more of the following activities, or substantially similar activities, carried on for the purpose of encouraging the sale or supply of alcohol for consumption on the premises:
(a) games or other activities which require or encourage, or are designed to require or encourage, individuals to:
(i) drink a quantity of alcohol within a time limit (other than to drink alcohol sold or supplied on the premises before the cessation of the period in which the responsible person is authorised to sell or supply alcohol), or
(ii) drink as much alcohol as possible (whether within a time limit or otherwise).
(b) provision of unlimited or unspecified quantities of alcohol free or for a fixed or discounted fee to the public or to a group defined by a particular characteristic in a manner which carries a significant risk of undermining a licensing objective;
(c) provision of free or discounted alcohol or any other thing as a prize to encourage or reward the purchase and consumption of alcohol over a period of 24 hours or less in a manner which carries a significant risk of undermining a licensing objective;
(d) selling or supplying alcohol in association with promotional posters or flyers on, or in the vicinity of, the premises which can reasonably be considered to condone, encourage or glamorise anti-social behaviour or to refer to the effects of drunkenness in any favourable manner;
(e) dispensing alcohol directly by one person into the mouth of another (other than where that other person is unable to drink without assistance by reason of disability).
19. The responsible person must ensure that free potable water is provided on request to customers where it is reasonably available.
Alcoholic Drink Measures
20. The responsible person must ensure that:
(a) where any of the following alcoholic drinks is sold or supplied for consumption on the premises (other than alcoholic drinks sold or supplied having been made up in advance ready for sale or supply in a securely closed container) it is available to customers in the following measures-
(i) beer or cider: ½ pint;
(ii) gin, rum, vodka or whisky: 25 ml or 35 ml; and
(iii) still wine in a glass: 125 ml;
(b) these measures are displayed in a menu, price list or other printed material which is available to customers on the premises; and
(c) where a customer does not in relation to a sale of alcohol specify the quantity of alcohol to be sold, the customer is made aware that these measures are available.
Conditions Consistent with the Applicants Operating Schedule
General
The premises shall be used only for the storage and distribution of alcohol in connection with online/remote sales. No sales of alcohol shall take place to members of the public in person at the premises.
No patrons or members of the public shall be permitted to attend the premises to collect, purchase or consume alcohol.
No licensable activity other than the sale by retail of alcohol (for consumption off the premises) shall be carried on at the premises.
The prevention of crime and disorder
All stock of alcohol shall be kept in a secure, locked storage area when the premises is unattended.
A refusals and incident register shall be maintained, recording any refused or cancelled orders, seizures, thefts or suspicious activity. The register shall be made available to the Police or an authorised officer on request.
Deliveries of alcohol shall only be made by the licence holder's own staff or by a contracted delivery provider operating an age-verification procedure at the point of delivery.
No alcohol shall be dispatched or delivered other than as a result of an order placed and paid for remotely (e.g. via website, telephone or email).
Public safety
Alcohol shall be stored so as not to obstruct fire exits, or escape routes.
All stock shall be stacked and stored safely to prevent injury to staff and to prevent damage or breakage.
Adequate provision shall be made for the safe clearance and disposal of any broken glass or spillages.
The premises shall be maintained in a safe condition and all electrical equipment shall be tested and maintained in accordance with statutory requirements.
The prevention of public nuisance
Loading and unloading of deliveries shall be conducted so as to minimise noise and disturbance to nearby premises.
Deliveries to and dispatches from the premises shall only take place between 08:00 and 20:00 Monday to Sunday.
Vehicle engines shall be switched off when stationary at the premises and drivers shall not sound horns or cause other avoidable noise.
All waste, including packaging and empty containers, shall be stored securely within the premises and disposed of via a licensed trade waste contractor. Waste shall not be left outside so as to cause a nuisance.
No deliveries of stock to the premises shall be accepted, and no dispatches made, that would cause a nuisance to local residents outside the agreed operating hours.
The protection of children from harm
No alcohol shall be sold or delivered to any person under the age of 18.
An age-verification policy shall be in operation. Before any sale is completed online, the customer shall be required to confirm they are aged 18 or over.
A "Challenge 25" (or equivalent) age-verification procedure shall apply at the point of delivery. The delivery person shall request photographic identification (passport, photocard driving licence, or PASS-accredited card) from any recipient who appears to be under 25, and shall refuse delivery where satisfactory proof of age is not produced.
Where a delivery cannot be handed to a person who can prove they are aged 18 or over, the alcohol shall not be left at the address and shall be returned to the premises.
All staff involved in taking, processing or delivering orders shall be trained in age-verification and the law relating to the sale of alcohol to persons under 18. A record of such training shall be kept and made available to the Police or an authorised officer on request.
Age-restricted sale prompts and warnings shall be displayed at the point of online sale confirming that proof of age will be required on delivery.
Conditions agreed with Leicestershire Police on 12.08.2026
(1) No customers or members of the public shall be permitted to attend the premises at any time for the purchase, payment of or collection of alcohol, whether pre-ordered or otherwise.
The premises shall not be open to the public at any time.
(2) All deliveries shall be made by the Premises Licence Holder, DPS, a direct employee acting on their behalf, or via a recognised postal or courier service which operates an age verification service upon delivery.
(3) The premises licence holder, DPS or any person acting on their behalf shall not dispatch alcohol unless the following has been recorded at the premises prior to dispatch:
Quantity, description and price of alcohol.
Name and address of the recipient.
(4) Alcohol shall be delivered in the first instance to the person named on the order. This must be verified by means of valid photographic identification.
Where the intended recipient is not available, delivery may only be made to another individual residing at the address who is aged 18 or over, subject to photographic ID verification and signature.
Where no person aged 18 or over is available at the address, the delivery shall be refused and returned to the premises.
(5) Alcohol shall not be delivered to any public or open space (including streets, car parks, or communal areas) and shall only be delivered to verified residential or business addresses.
No “leave safe” or unattended deliveries of alcohol shall be permitted.
(6) A delivery register, refusals log, and associated records shall be maintained and made available for inspection upon request by Police or any authorised officer.
(7) A colour, high-definition CCTV system shall be installed, maintained and kept in good working order.
The system must be correctly time and date stamped and record continuously, with footage retained for a minimum of 31 days.
Cameras shall cover:
the front access area,
the rear access area,
internal alcohol storage and packing areas.
(8) A trained member of staff shall be available to provide footage to Police or responsible authorities within a reasonable timeframe upon request. In the event of system failure, Police and the Licensing Authority shall be notified as soon as reasonably practicable and steps taken to reinstate the system promptly.
(9) An intruder alarm system shall be installed and maintained
(10) Alcohol stock shall be securely stored with access always restricted.
(11) Alcohol shall not be visible from outside the premises at any time.
(12) All sales of alcohol shall be authorised by the DPS and appropriately
recorded.
(13) All sales shall take place remotely via the internet or telephone only.
(14) Payment for alcohol shall be taken in advance of dispatch.
(15) Orders shall only be accepted from persons aged 18 or over. A Challenge 25 policy shall be operated at the point of delivery.Any person appearing under the age of 25 shall be required to provide valid photographic identification.
Acceptable forms of ID shall be limited to:
• Passport.
• UK photo driving licence.
• PASS-accredited proof of age card.
(16) Alcohol shall not be delivered to any person who fails to provide acceptable identification when challenged.
(17) A refusals register shall be maintained to record all refusals of delivery, attempted underage purchases, and age verification challenges. The person delivering alcohol shall carry a record (physical or electronic) to document all Challenge 25 checks undertaken.
(18) All staff involved in the sale or delivery of alcohol shall receive training covering:
Licensing law relating to alcohol sales.
Age verification and Challenge 25 procedures.
Refusal of sales and delivery protocols.
(19) Training shall be documented, retained for a minimum of 12 months, and made available for inspection upon request.
(20) Training shall be reviewed and refreshed on an annual basis.